Rule Number 17 - The Answer Is Staring You In The Face

Rule Number 17 - The Answer Is Staring You In The Face - www.helldeskrules.com [X]
In most cases the answer to the problem is staring you in the face as you can’t see the forest for the trees, so make sure you take a step back and take a closer look…
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Rule Number 1 - The Senior Helldesk Operator Is Always Right

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