Rule Number 16 - Never Believe A Word An EU Says

Rule Number 16 - Never Believe A Word An EU Says - www.helldeskrules.com [X]

Never believe a word an EU says unless you see it with your own eyes – just because they tell you they have turned it off and on again, doesn’t mean they have.

Don’t accuse them of lying to you (that’ll only cause you grief), instead open up a command prompt and run chkdsk/f. You can then tell the EU you are scanning the hard disk for errors, which will require the reboot that they haven’t done.