End User: My data projector is't working can you help me please?
Tech Support: Have you tried turning it off and on again?
End User: Yeah I've tried that but it still won't work
Tech Support: Is it definitely turned on?
End User: Yes its definitely turned on!
Tech Support: Ok, I'll come down and have a look.
After pressing the on button and removing the lens cap it started to work...
I bit my lip and waited until I got back to the Helldesk before I started banging my head on my desk.
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