Helldesk Rule 44 - Curiosity Is a Liability

Helldesk Rule 44 - Curiosity Is a Liability - www.helldeskrules.com [X]




Unscheduled questions may trigger diagnostics, audits or existential dread.

Instead, proceed with sanctioned ignorance.

Helldesk Rule 43 - Technician Snacks Are Sacred

Helldesk Rule 43 - Technician Snacks Are Sacred - www.helldeskrules.com [X]




Do not interrupt a fix in progress.

Especially if we're holding a sandwich.


Helldesk Rule 42

Helldesk Rule 42 - Do Not Ask The Meaning Of Anything - www.helldeskrules.com [X]




The Answer Protocol

Do no ask the meaning of anything.  The system has already calculated the answer.  It is 42.  You will not understand the question.




Helldesk Rule 41 - Training Is Optional, Regret Is Mandatory

Helldesk Rule 41 - Training Is Optional, Regret Is Mandatory - www.helldeskrules.com [X]




If you skipped onboarding, ignored the cybersecurity training or didn't read any emails from your tech team then the system will skip you and you will left in the queue indefinitely.  Your ticket is now decorative.





Helldesk Rule 40 - The System Does Not Read Minds

Helldesk Rule 40 - The System Does Not Read Minds - www.helldeskrules.com [X]




If you didn't say it, we don't know it.

If you did say it, we ignored it..




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Rule Number 1 - The Senior Helldesk Operator Is Always Right

Rule Number 1 - The Senior Helldesk Operator Is Always Right - www.helldeskrules.com [X] ...