Helldesk Rule 40 - The System Does Not Read Minds

Helldesk Rule 40 - The System Does Not Read Minds - www.helldeskrules.com [X]




If you didn't say it, we don't know it.

If you did say it, we ignored it..




Helldesk Rule 39 - Documentation Is Fiction

Helldesk Rule 39 - Documentation Is Fiction - www.helldeskrules.com [X]




If it's written down, it's already outdated.

If it's not, it never happened..




Helldesk Rule 38 - We Are Not Therapists

Helldesk Rule 38 - We Are Not Therapists - www.helldeskrules.com [X]




We fix computers, not your existential dread or problems in your personal life.

Please cry in to the Suggestion Box.




Helldesk Rule 37 - Tools May Be Improvised

Helldesk Rule 37 - Tools May Be Improvised - www.helldeskrules.com [X]




If you see us using brown tape, a spoon, double-sided tape or some hot glue - leave quietly..

The system is healing.



Helldesk Rule 36 - All Fixes Are Temporary

Helldesk Rule 36 - All Fixes Are Temporary - www.helldeskrules.com [X]




If it works, it’s a miracle.

If it breaks again, it’s your fault.




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Rule Number 1 - The Senior Helldesk Operator Is Always Right

Rule Number 1 - The Senior Helldesk Operator Is Always Right - www.helldeskrules.com [X] ...