Helldesk Rules Tarot Cards - The Wizard of Config

The Wizard of Config

“Knows the settings. Shares none.”

Keeper of undocumented tweaks and legacy scripts. Speaks in riddles and YAML. Upright: mastery. Reversed: mystery.



Helldesk Rules Tarot Cards - The Juice Cleanser

The Juice Cleanser

“Flushes logs, purges guilt.”

Summoned after a major outage. Offers detox rituals like deleting audit trails and rewriting postmortems. Upright: renewal. Reversed: denial.



Helldesk Rules Tarot Cards - The Firestarter

The Firestarter

“Ignites tickets, extinguishes hope.”

Appears when someone says “It was working yesterday.” Brings chaos in the form of urgent bugs that vanish when observed. Upright: adrenaline. Reversed: burnout.



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Rule Number 1 - The Senior Helldesk Operator Is Always Right

The person in charge of the Helldesk is always right (and wrong if they want to be for amusement purposes). If people choose not to listen t...